Enterprise IT Strategy

PDQ Connect MSP Features: Multitenancy, Patching & Integrations

PDQ Connect MSP Features: Multitenancy, Patching & Integrations

Application Development, Enterprise IT Strategy, Managed Services, Security /

PDQ has launched MSP-focused capabilities in PDQ Connect, including multitenant architecture, reusable deployment packages, and integrations with Freshworks, Jira, and Zapier. The update targets the margin and security challenges MSPs face when managing endpoints across multiple client environments at scale. This analysis examines the business case, competitive positioning, and what’s still missing.

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Open Source in Government: Small Agencies, Big Problems | ECI Research

Open Source in Government: Small Agencies, Big Problems | ECI Research

Application Development, Enterprise IT Strategy, Events, Open Source, Open Source Summit 2026, Public Sector Technology /

A firsthand account from a North Dakota county IT director exposes the structural forces keeping small government agencies dependent on proprietary vendors. ECI Research examines what it will take for open source to become a viable alternative, and what developers and vendors need to change to make that possible.

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Google I/O 2026: Gemini Omni and the Rise of World Modeling

Google I/O 2026: Gemini Omni and the Rise of World Modeling

AI, Application Development, Cloud, Enterprise IT Strategy, Events, Google I/O 2026, Infrastructure /

At Google I/O 2026, Google unveiled Gemini Omni and eighth-generation TPUs, signaling a shift from text-based AI to native multi-modal world modeling. The announcement combines frontier model capabilities with aggressive token pricing designed to reshape enterprise AI economics. ECI Research analyzes what this means for IT decision-makers and developers evaluating long-term AI platform commitments.

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ServiceNow Knowledge 2026: The Case for an AI Control Tower

ServiceNow Knowledge 2026: The Case for an AI Control Tower

AI, Application Development, Enterprise IT Strategy, ServiceNow Knowledge /

ServiceNow’s Knowledge 2026 conference unveiled Action Fabric, Otto, and a sweeping AI Control Tower strategy aimed at solving the governance gap in enterprise agentic AI. With 25,000 attendees and NVIDIA CEO Jensen Huang endorsing the platform as the “operating system of enterprise AI agents,” the company is making a direct play for the orchestration layer that sits above and governs all AI models and workflows. ECI Research examines what this means for IT decision-makers and developers evaluating agentic AI infrastructure.

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Dell AI Factory 2026: On-Premises Agentic AI at Enterprise Scale

Dell Technologies World 2026: On-Premises Agentic AI at Enterprise Scale

AI, Application Development, Dell Tech World, Enterprise IT Strategy, Events, Infrastructure /

Dell Technologies announced a broad expansion of the Dell AI Factory with NVIDIA at Dell Technologies World 2026, centering on local agentic AI infrastructure, AI-ready data platforms, and a deepening partner ecosystem. ECI Research finds the economic case for on-premises inference is compelling, but execution across hardware, software, and governance tooling will determine whether Dell can convert this announcement into durable enterprise adoption. The key question for ITDMs and developers isn’t whether to engage with on-premises agentic AI, but how to sequence it against existing cloud dependencies.

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Cisco Q3 FY26: AI Infrastructure Demand Drives Record Revenue

Cisco Q3 FY26: AI Infrastructure Demand Drives Record Revenue

Application Development, Cloud, DevSecOps, Enterprise IT Strategy, Infrastructure /

Cisco reported record quarterly revenue of $15.8 billion in Q3 FY2026, driven by surging AI infrastructure demand and enterprise network modernization. Product orders jumped 35% year-over-year, with networking orders accelerating more than 50%. ECI Research analysts examine what Cisco’s results mean for enterprise IT strategy, security architecture, and developer platform decisions.

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SIOS and Vaske Partner on Enterprise HA/DR for Oracle Environments

SIOS and Vaske Partner on Enterprise HA/DR for Oracle Environments

Application Development, Cloud, Enterprise IT Strategy /

SIOS Technology and Vaske have formed a reseller partnership to bring HA and DR solutions to Oracle-centric enterprise environments across the United States. The deal pairs SIOS LifeKeeper and DataKeeper with Vaske’s three decades of Oracle and hybrid infrastructure expertise. For IT leaders running mission-critical workloads in hybrid configurations, the combination offers a credible path to automated resilience without cloud-native lock-in.

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AI Maturity in CX: Why Hybrid Models Are Winning in 2026

AI Maturity in CX: Why Hybrid Models Are Winning in 2026

AI, Application Development, Customer Experience, Enterprise IT Strategy /

The Liveops 2026 AI Maturity Benchmark surveyed 815 enterprise executives and found that only 6% prefer fully autonomous AI in customer experience environments. Most enterprises sit in mid-maturity stages, and organizational readiness has overtaken technology capability as the primary transformation barrier. ECI Research examines what this means for CX investment strategy and AI platform design.

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MinIO MemKV: Purpose-Built AI Inference Cache Storage

MinIO MemKV: Purpose-Built AI Inference Cache Storage

AI, Application Development, Data Management, Enterprise IT Strategy /

MinIO has launched MemKV, a purpose-built KV cache storage product targeting NVIDIA’s G3.5 memory tier via NVMe/RDMA. The product promises a 75x improvement in inference time-to-first-token and up to $2M in annual GPU efficiency savings for a typical enterprise deployment. ECI Research examines the business case, technical architecture, and what buyers need to validate before committing.

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Cyberhaven Targets Shadow Agents With Agentic AI Security Platform

Cyberhaven Targets Shadow Agents With Agentic AI Security Platform

AI, Application Development, Enterprise IT Strategy, Security /

Cyberhaven has expanded its Unified AI & Data Security Platform to govern autonomous AI agents running outside enterprise visibility. The announcement introduces agentic agent discovery, data lineage-based observability, and runtime policy controls. ECI Research examines the security and business implications for enterprise IT and development teams.

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