managed services

VMware Migration TCO: Why Enterprises Must Look Beyond Licensing Costs

VMware Migration TCO: Why Enterprises Must Look Beyond Licensing Costs

Cloud, Enterprise IT Strategy, Infrastructure /

Broadcom’s consolidation of the VMware partner ecosystem from 4,000+ to roughly 126 providers has created a procurement crisis for enterprises mid-contract. RapidScale’s Jaime Konzelman argues that credible VMware migration is an application portfolio program, not a hypervisor swap—and ECI Research data on modernization timelines and TCO decision factors supports that framing. The AI infrastructure layer adds further urgency to getting this decision right the first time.

VMware Migration TCO: Why Enterprises Must Look Beyond Licensing Costs Read More »

vCluster Labs Stacks: Ship AI Managed Services at Scale

vCluster Labs Stacks: Ship AI Managed Services at Scale

Application Development, Cloud, Platform Engineering /

vCluster Labs has launched Stacks in vCluster Platform v4.12, enabling operators to package any AI environment as a repeatable, tenant-isolated managed service. The announcement targets a core constraint in AI infrastructure: not GPU supply, but the operational labor required to configure and onboard each new tenant. Pre-built Stacks for NVIDIA Run:ai, NVIDIA Dynamo, and Saturn Cloud are available now, with an open repository for third-party contributions.

vCluster Labs Stacks: Ship AI Managed Services at Scale Read More »

The IT Experience Gap: Why Great Metrics Hide Real Friction

The IT Experience Gap: Why Great Metrics Hide Real Friction

Application Development, DevOps, Enterprise IT Strategy /

Buchanan Technologies’ 2026 IT Experience Gap Report reveals that 82% of workers have skipped reporting an IT problem, and 80% have had a ticket closed while the issue persisted. ECI Research analysis finds the gap is structural, not a performance failure, and that experience level agreements are the right fix. ITDMs evaluating managed services contracts should treat experience measurement as a baseline requirement, not a differentiator.

The IT Experience Gap: Why Great Metrics Hide Real Friction Read More »

Atos Agentic AI and Sovereign Cloud: What It Means for Enterprise IT

Atos Agentic AI and Sovereign Cloud: What It Means for Enterprise IT

AI, Application Development, Automation, Cloud, Infrastructure /

Atos is positioning sovereignty and agentic AI as a unified enterprise strategy, not just a compliance story. ECI Research analyzes the Sovereign Agentic Studio, the SAP partnership, and what the “services-as-software” model means for managed services buyers and developers navigating AI adoption in regulated environments.

Atos Agentic AI and Sovereign Cloud: What It Means for Enterprise IT Read More »

SIOS Technology Expands Leadership to Drive Application High Availability Growth

SIOS Technology Expands Leadership to Drive Application High Availability Growth

Application Development, Cloud, Infrastructure /

SIOS Technology has appointed Charlie Mantione as Head of Sales, Americas and promoted Natalia Casey to global marketing leadership. The moves signal the company’s push to scale its application high availability and disaster recovery business across enterprise and channel markets. ECI Research data shows why the timing makes sense.

SIOS Technology Expands Leadership to Drive Application High Availability Growth Read More »

Atos Bets on Agentic AI and Sovereign Tech in May 2026 Push

Atos Bets on Agentic AI and Sovereign Tech in May 2026 Push

AI, Application Development, Automation, Enterprise IT Strategy /

Atos Group’s May 2026 announcements span a major CNA infrastructure renewal, sovereign AI for French defense, and agentic AI positioning in healthcare and manufacturing. ECI Research examines the strategic logic, competitive implications, and what enterprise IT leaders should watch next.

Atos Bets on Agentic AI and Sovereign Tech in May 2026 Push Read More »

PDQ Connect MSP Features: Multitenancy, Patching & Integrations

PDQ Connect MSP Features: Multitenancy, Patching & Integrations

Application Development, Enterprise IT Strategy, Managed Services, Security /

PDQ has launched MSP-focused capabilities in PDQ Connect, including multitenant architecture, reusable deployment packages, and integrations with Freshworks, Jira, and Zapier. The update targets the margin and security challenges MSPs face when managing endpoints across multiple client environments at scale. This analysis examines the business case, competitive positioning, and what’s still missing.

PDQ Connect MSP Features: Multitenancy, Patching & Integrations Read More »

SIOS and Vaske Partner on Enterprise HA/DR for Oracle Environments

SIOS and Vaske Partner on Enterprise HA/DR for Oracle Environments

Application Development, Cloud, Enterprise IT Strategy /

SIOS Technology and Vaske have formed a reseller partnership to bring HA and DR solutions to Oracle-centric enterprise environments across the United States. The deal pairs SIOS LifeKeeper and DataKeeper with Vaske’s three decades of Oracle and hybrid infrastructure expertise. For IT leaders running mission-critical workloads in hybrid configurations, the combination offers a credible path to automated resilience without cloud-native lock-in.

SIOS and Vaske Partner on Enterprise HA/DR for Oracle Environments Read More »

Nerdio MSP 7.0: Scaling Microsoft 365 Management at Scale

Nerdio MSP 7.0: Scaling Microsoft 365 Management at Scale

Application Development, Cloud, Managed Services /

Nerdio has launched Manager for MSP 7.0 alongside triple-digit MSP user base growth, with Microsoft 365 users surging 300% year-over-year. The release adds PSA integrations, Purview compliance baselines, a prospect assessment wizard, and a white-label reporting engine. ECI Research examines what this means for MSPs consolidating their Microsoft Cloud practices and the enterprise clients they serve.

Nerdio MSP 7.0: Scaling Microsoft 365 Management at Scale Read More »