Samantha Weston

Author: Samantha Weston

Author

  • With over 15 years of hands-on experience in operations roles across legal, financial, and technology sectors, Sam Weston brings deep expertise in the systems that power modern enterprises such as ERP, CRM, HCM, CX, and beyond. Her career has spanned the full spectrum of enterprise applications, from optimizing business processes and managing platforms to leading digital transformation initiatives.

    Sam has transitioned her expertise into the analyst arena, focusing on enterprise applications and the evolving role they play in business productivity and transformation. She provides independent insights that bridge technology capabilities with business outcomes, helping organizations and vendors alike navigate a changing enterprise software landscape.

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Manulife Builds Enterprise Agentic AI Platform with Akka
AI, Application Development, FinOps

Manulife Builds Enterprise Agentic AI Platform with Akka

by Samantha Weston 0
Manulife adopts Akka to power its enterprise agentic AI platform, enabling governed AI agents across financial services workflows.... Read more.
CData Expands AI Data Connectivity for Production Agents
AI, Application Development, Data Management

CData Expands AI Data Connectivity for Production Agents

by Samantha Weston, Paul Nashawaty 0
CData enhances Connect AI with new agent tooling, governance controls, and connectivity to 350+ data sources for production AI deployments.... Read more.
Wordly Expands AI Translation for Microsoft Teams Meetings
AI, Digital Transformation, Enterprise Applications, Machine Learning

Wordly Expands AI Translation for Microsoft Teams Meetings

by Samantha Weston 0
Wordly adds real-time AI translation, captions, and transcripts to Microsoft Teams meetings to enable multilingual enterprise collaboration.... Read more.
AI-Native CX and Voice Automation Reshape APAC Application Strategies
AI, Application Development, Customer Experience, Machine Learning

AI-Native CX and Voice Automation Reshape APAC Application Strategies

by Paul Nashawaty, Samantha Weston 0
Twilio APAC case studies show AI-native voice automation transforming CX architecture, latency, compliance, and real-time operations.... Read more.
Rise8 Launches Mission O/S to Help Government Teams Ship Outcomes
Application Development, DevSecOps, Government Technology

Rise8 Launches Mission O/S to Help Government Teams Ship Outcomes

by Samantha Weston 0
Rise8 launches Mission O/S, a free series helping government teams ship secure, mission-ready software outcomes inside real-world constraints.... Read more.
GitLab 18.9 Pushes Governed Agentic AI and Measurable DevSecOps Outcomes
AI, Compliance, DevSecOps

GitLab 18.9 Pushes Governed Agentic AI and Measurable DevSecOps Outcomes

by Paul Nashawaty, Samantha Weston 0
GitLab 18.9 adds self-hosted agentic AI, BYOM, and measurable security dashboards to strengthen governed DevSecOps outcomes.... Read more.
Twilio Introduces A2H to Standardize Agent-to-Human Workflows
AI, Application Development, Governance

Twilio Introduces A2H to Standardize Agent-to-Human Workflows

by Paul Nashawaty, Samantha Weston 0
Twilio launches A2H, an open protocol to standardize secure, auditable agent-to-human AI workflows across channels.... Read more.
Verint Unifies Brand as CX Automation Consolidation Accelerates
AI, Customer Experience, Workforce Automation

Verint Unifies Brand as CX Automation Consolidation Accelerates

by Paul Nashawaty, Samantha Weston 0
Verint consolidates Calabrio under one brand, signaling platform-driven CX automation and AI orchestration strategy.... Read more.
vFunction Brings Architectural Context to Agentic Modernization
AI, Application Development, Cloud-Native

vFunction Brings Architectural Context to Agentic Modernization

by Samantha Weston, Paul Nashawaty 0
vFunction introduces architecture-aware AI to modernize legacy monoliths with runtime context and agentic guardrails.... Read more.