Verint’s enterprise AI adoption strategy reveals how platform clarity, visible compliance, and outcome-based messaging drive success. Explore how simplifying terminology, centralizing AI/ML, and controlling costs are key to scalable CX automation.
Platform Strategy + Messaging Clarity for Enterprise AI Adoption Read More »
Explore how Verint’s Build-A-Bot approach simplifies AI assistant deployment with hybrid AI, drag-and-drop workflows, and quick ROI—empowering customer and employee experiences without massive IT overhauls.
Intelligent Digital Assistant and the “Build-A-Bot” Approach Read More »
Discover how AI assistants in customer service and healthcare are driving results like +30 CSAT points and 80% faster service times—when paired with strong user adoption, clean data, and real-world customization.
Lessons from AI Assistants in Customer Service and Healthcare Read More »
Verint Engage 2025 Day 2 showcased Exact Forecasting Bot and Intraday Spike Bot, turning CX automation into a real-time, closed-loop system focused on accuracy, response, and measurable ROI.
Day 2 Keynote: From Forecasting Precision to Intraday Control Read More »
Verint’s Day 1 keynote at Engage 2025 emphasized measurable AI business outcomes, hybrid platform adoption, and CX automation backed by a $2B Thoma Bravo investment.
Day 1 Keynote: AI Business Outcomes Now Read More »
Explore how enterprises are adopting AI and LLMs to reshape customer experience, from intelligent triage to agentic orchestration, with lessons from Verint Engage 2025.
Navigating AI and LLM Adoption in Customer Experience Read More »
At Verint Engage 2025, leaders from a global pest control company shared how strategic data empowerment and governance frameworks are enabling a truly AI-ready enterprise.
Building an AI-Ready Enterprise with Data and Empowerment Read More »
At Verint Engage 2025, leaders showcased how AI agents are reshaping customer engagement by integrating into workforce systems with compliance, transparency, and scalable governance.
Scaling AI Agents with Confidence in the Enterprise Workforce Read More »
Verint’s IVA Voice modernizes legacy IVRs with conversational AI, enabling faster deployment and better customer experiences.
Verint Pushes IVA Voice as an IVR Upgrade Path Read More »