Twilio Flex SDK enables embeddable contact center capabilities, unifying CX workflows with AI, APIs, and Salesforce integration.
Twilio Expands Flex With Embeddable Contact Center Architecture Read More »
Verint integrates AI bots into Calabrio’s workforce platform, expanding CX automation, conversational analytics, and contact center AI capabilities.
Verint Expands AI CX Automation to Calabrio Workforce Platform Read More »
Liveops launches LiveNexus, an AI and human orchestration platform focused on governed, production-grade CX modernization.
LiveNexus Signals a Pragmatic Turn in Enterprise AI-Driven CX Read More »