Samantha Weston

Author: Samantha Weston

Author

  • With over 15 years of hands-on experience in operations roles across legal, financial, and technology sectors, Sam Weston brings deep expertise in the systems that power modern enterprises such as ERP, CRM, HCM, CX, and beyond. Her career has spanned the full spectrum of enterprise applications, from optimizing business processes and managing platforms to leading digital transformation initiatives.

    Sam has transitioned her expertise into the analyst arena, focusing on enterprise applications and the evolving role they play in business productivity and transformation. She provides independent insights that bridge technology capabilities with business outcomes, helping organizations and vendors alike navigate a changing enterprise software landscape.

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Enterprise AI Knowledge Capture: The Step Most Orgs Skip
Digital Transformation, Technology

Enterprise AI Knowledge Capture: The Step Most Orgs Skip

Meta's "organizational second brain" concept highlights a foundational gap in enterprise AI strategy: most critical organizational knowledge has never been documented.... Read more.
Microsoft AI Code of Conduct: What MAI Models Mean for Enterprise Buyers
AI, Enterprise Software, Government Technology, Machine Learning

Microsoft AI Code of Conduct: What MAI Models Mean for Enterprise Buyers

Microsoft has published a draft AI Code of Conduct for its MAI Models, introducing a "Humanist AI" philosophy that explicitly rejects AI personhood and centers human... Read more.
Agentic AI Failure Modes: What Government Tech Buyers Must Know
AI, Government Technology

Agentic AI Failure Modes: What Government Tech Buyers Must Know

AI agents that perform well in demos routinely degrade in production. ECI Research analyst commentary examines the real-world failure modes of agentic AI, from context... Read more.
Where AI Automation Requires Human Oversight | ECI Research
Governance, Technology

Where AI Automation Requires Human Oversight | ECI Research

AI is embedded in workflows across industries, but deployment speed is outpacing governance. ECI Research examines four high-risk automation categories where human... Read more.
Komodor Agentic Operations Platform: Analyst Take | ECI Research
AI, Automation, DevOps, Platform Engineering

Komodor Agentic Operations Platform: Analyst Take | ECI Research

Komodor has launched the Komodor Agentic Operations Platform, combining pre-built autonomous workflows with a shared governance backbone for custom agents. ECI Research... Read more.
Globalgig Managed AI Security: What Enterprises Need to Know
AI/ML, Application Development, Compliance, Cyber Security, Managed Services

Globalgig Managed AI Security: What Enterprises Need to Know

Globalgig has launched a managed security bundle targeting enterprise AI, covering shadow AI exposure, agent runtime threats, and 24/7 SOC monitoring. The announcement... Read more.
Dell's Record Q2 FY27: Sovereign AI and Storage Drive Growth
AI, Application Development, Cloud, Infrastructure, Public Sector Technology

Dell’s Record Q2 FY27: Sovereign AI and Storage Drive Growth

Dell Technologies reported record Q2 FY27 revenue of $47.0 billion, up 58% year over year, with full-year guidance raised to $192.0 billion. A $500 million sovereign... Read more.