AddEvent has updated its RSVP product to introduce decoupled, reusable notification flows and no-code email templates. The componentized design reduces repetitive setup work for organizations running events at scale. This note covers what changed, what it means for ITDMs and developers, and where the product needs to go next.
AddEvent RSVP Update: Reusable Flows for Event Teams Read More »
ServiceNow’s Knowledge 2026 conference unveiled Action Fabric, Otto, and a sweeping AI Control Tower strategy aimed at solving the governance gap in enterprise agentic AI. With 25,000 attendees and NVIDIA CEO Jensen Huang endorsing the platform as the “operating system of enterprise AI agents,” the company is making a direct play for the orchestration layer that sits above and governs all AI models and workflows. ECI Research examines what this means for IT decision-makers and developers evaluating agentic AI infrastructure.
ServiceNow Knowledge 2026: The Case for an AI Control Tower Read More »
ServiceNow exceeded guidance across every major metric in Q1 2026, with subscription revenues up 19% and Now Assist growing more than 130% in million-dollar customers. The company raised full-year guidance and announced an expanded Google Cloud partnership centered on AI agent governance. ECI Research analyzes what the results mean for ITDMs and developers navigating enterprise AI platform decisions.
ServiceNow Q1 2026 Results: AI Platform Growth Accelerates Read More »
Maxed has raised $850,000 in pre-seed funding to build an AI operating system for CPA firms, led by Focal VC with participation from Notion co-founder Akshay Kothari. The platform deploys two coordinated AI agents to automate internal workflows and client communications, targeting the chronic talent shortage and administrative inefficiency that define the accounting industry. At $850K, the company is still early, but its architectural approach and market timing are sound.
Maxed Raises $850K to Bring Agentic AI to CPA Firms Read More »
ServiceNow embeds AI across its platform, creating a unified control plane for enterprise workflows, data, and governance.
ServiceNow Unifies AI Into a Single Enterprise Control Plane Read More »
Telestream UP.Lens brings real-time observability to cloud media workflows, improving visibility, diagnostics, and reliability.
Cloud Observability Closes the Gap in Distributed Media Workflows Read More »
Computer agents automate finance workflows by mimicking human actions across ERP and legacy systems without APIs.
Zalos Targets Finance Ops with Computer Agents That Work Like Humans Read More »
Finance teams move beyond AI pilots into real workflows, focusing on trust, governance, and embedding AI into core financial processes.
Finance Teams Move AI Into Core Workflows Beyond Pilots Read More »
Verint consolidates Calabrio under one brand, signaling platform-driven CX automation and AI orchestration strategy.
Verint Unifies Brand as CX Automation Consolidation Accelerates Read More »
Dalet Flex LTS adds semantic search and embedded AI, preparing media platforms for AI-native and agentic workflows.
Dalet Flex LTS Sets the Stage for AI-Native Media Workflows Read More »