The $3.5B Imposter Scam Crisis: A Data Governance Wake-Up Call
The FTC reports Americans lost $3.5 billion to imposter scams in 2025, nearly triple 2020 losses. ECI Research analyst take: the crisis traces back to enterprise... Read more.
CloudZero Bets on AI Spend ROI as CFOs Demand Proof
CloudZero has rebranded as the AI ROI Company, expanding its cloud cost allocation engine to connect AI token spend, agent workflows, and model costs to business... Read more.
AI Influencer Detection: How to Tell If a Creator Is Real
Generative AI has made synthetic social media influencers nearly indistinguishable from real people. ECI Research analyzes the brand safety implications, the disclosure... Read more.
Contact Center AI: Why Deployment Isn’t Delivering Results
ReflexAI's 2026 survey of 109 contact center leaders finds that AI tools are nearly universal but rarely effective. The root cause isn't technology — it's the... Read more.
Omnigent: Databricks Open Sources an AI Agent Meta-Harness
Databricks has released Omnigent, an open source meta-harness that sits above existing AI agent frameworks to enable composition, governance, and real-time collaboration... Read more.
Pax8 Launches Managed Intelligence Provider Program for MSPs
Pax8 announced its Managed Intelligence Provider Program and Managed Intelligence Services at Beyond 2026, giving MSPs a repeatable framework to deliver AI outcomes... Read more.
Databricks Data + AI Summit 2026: Unity AI Gateway and the Enterprise AI Governance Bet
Databricks used its Data + AI Summit 2026 keynote to announce Unity AI Gateway, LTAP, Lakehouse//RT, Genie One, and CustomerLake. ECI Research analyzes what these... Read more.
AI Can’t Replace These Skills: What Enterprises Should Know
A June 2026 GoHumanize study identifies leadership, collaboration, and negotiation as the skills most resistant to AI automation. ECI Research analysts examine what... Read more.
PMI’s AI Project Management Standard: What It Means for Enterprise Governance
PMI has published the world's first global standard for AI in portfolio, program, and project management. The technology-agnostic framework covers AI life-cycle... Read more.
Agentic AI and Enterprise Application Lifecycle Management: 2026 Outlook
Opkey's 2026 survey of 200+ IT leaders finds overwhelming appetite for agentic AI in enterprise application lifecycle management, with 69% projecting 5,000–30,000... Read more.