Samantha Weston

Author: Samantha Weston

Author

  • With over 15 years of hands-on experience in operations roles across legal, financial, and technology sectors, Sam Weston brings deep expertise in the systems that power modern enterprises such as ERP, CRM, HCM, CX, and beyond. Her career has spanned the full spectrum of enterprise applications, from optimizing business processes and managing platforms to leading digital transformation initiatives.

    Sam has transitioned her expertise into the analyst arena, focusing on enterprise applications and the evolving role they play in business productivity and transformation. She provides independent insights that bridge technology capabilities with business outcomes, helping organizations and vendors alike navigate a changing enterprise software landscape.

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Building an AI-Ready Enterprise with Data and Empowerment
AI, Enterprise Software, Verint Engage, Workforce Automation

Building an AI-Ready Enterprise with Data and Empowerment

At Verint Engage 2025, leaders from a global pest control company shared how strategic data empowerment and governance frameworks are enabling a truly AI-ready enterprise.... Read more.
Scaling AI Agents with Confidence in the Enterprise Workforce
AI, Customer Experience, Enterprise Software, Verint Engage, Workforce Automation

Scaling AI Agents with Confidence in the Enterprise Workforce

At Verint Engage 2025, leaders showcased how AI agents are reshaping customer engagement by integrating into workforce systems with compliance, transparency, and... Read more.
Mirantis Strengthens Kubernetes-Native AI Infrastructure Momentum
AI, Application Development, Cloud-Native, Containerization, DevOps

Mirantis Strengthens Kubernetes-Native AI Infrastructure Momentum

Mirantis advances Kubernetes-native AI infrastructure with new customer deployments, open-source migration tools, and developer-centric product innovations like... Read more.
Twilio Expands Global Messaging with RCS Availability
AI, Automation, Customer Experience, Messaging

Twilio Expands Global Messaging with RCS Availability

Twilio launches global RCS messaging, enabling secure, branded, interactive customer engagement with SMS fallback built in.... Read more.
Open Source Leaders Unite to Tackle CRA Compliance Challenges
Compliance, Cyber Security, Open Source

Open Source Leaders Unite to Tackle CRA Compliance Challenges

Eclipse and ORC launch open source tools and resources to help developers and SMEs meet EU Cyber Resilience Act requirements.... Read more.
Platform9’s In-Place VMware Migration and AI-Ready Private Cloud
AI, Cloud, Infrastructure

Platform9’s In-Place VMware Migration and AI-Ready Private Cloud

Platform9 launches in-place VMware migration and AI-ready private cloud tools, reducing downtime and enabling hybrid, edge, and AI workloads.... Read more.
Twilio’s Q2 Momentum Signals AI-Driven Customer Experience Shift
AI, Customer Experience, DevOps

Twilio’s Q2 Momentum Signals AI-Driven Customer Experience Shift

Twilio posts double-digit growth, unveiling an AI-driven platform uniting communications, data, and CX personalization.... Read more.
Beyond the Stack and into AI-Native Workflows, Observability Convergence, and Open Source Acceleration
AI, Application Development, Automation, Cloud, CloudOps, DevOps, Digital Transformation, Edge Computing, Enterprise Software, FinOps, Generative AI, Infrastructure, Kubernetes, Machine Learning, Market Insights Reports, Observability, Open Source, Software Development, Virtualization

Beyond the Stack and into AI-Native Workflows, Observability Convergence, and Open Source Acceleration

The application development landscape, with a focus on platform convergence, AI-native tooling, and the strategic shifts transforming how modern software is built,... Read more.