Samantha Weston

Author: Samantha Weston

Author

  • With over 15 years of hands-on experience in operations roles across legal, financial, and technology sectors, Sam Weston brings deep expertise in the systems that power modern enterprises such as ERP, CRM, HCM, CX, and beyond. Her career has spanned the full spectrum of enterprise applications, from optimizing business processes and managing platforms to leading digital transformation initiatives.

    Sam has transitioned her expertise into the analyst arena, focusing on enterprise applications and the evolving role they play in business productivity and transformation. She provides independent insights that bridge technology capabilities with business outcomes, helping organizations and vendors alike navigate a changing enterprise software landscape.

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Twilio Introduces A2H to Standardize Agent-to-Human Workflows
AI, Application Development, Governance

Twilio Introduces A2H to Standardize Agent-to-Human Workflows

by Paul Nashawaty, Samantha Weston 0
Twilio launches A2H, an open protocol to standardize secure, auditable agent-to-human AI workflows across channels.... Read more.
Verint Unifies Brand as CX Automation Consolidation Accelerates
AI, Customer Experience, Workforce Automation

Verint Unifies Brand as CX Automation Consolidation Accelerates

by Paul Nashawaty, Samantha Weston 0
Verint consolidates Calabrio under one brand, signaling platform-driven CX automation and AI orchestration strategy.... Read more.
vFunction Brings Architectural Context to Agentic Modernization
AI, Application Development, Cloud-Native

vFunction Brings Architectural Context to Agentic Modernization

by Samantha Weston, Paul Nashawaty 0
vFunction introduces architecture-aware AI to modernize legacy monoliths with runtime context and agentic guardrails.... Read more.
SUSE Introduces a Practical Starting Point for Cloud Sovereignty Readiness
Application Development, Cloud, Governance, Infrastructure

SUSE Introduces a Practical Starting Point for Cloud Sovereignty Readiness

by Paul Nashawaty, Samantha Weston 0
SUSE’s new cloud sovereignty self-assessment helps organizations measure EU compliance gaps and sovereignty readiness in minutes.... Read more.
Palo Alto Networks and Chronosphere Signal Observability-Security Convergence
Application Development, Cloud, Observability, Security

Palo Alto Networks and Chronosphere Signal Observability-Security Convergence

by Paul Nashawaty, Samantha Weston 0
Palo Alto Networks’ acquisition of Chronosphere highlights how observability and security are converging to support AI-native operations.... Read more.
Advancing DevSecOps for Cloud-Native Readiness and Security at Scale
Application Development, Application Security, DevSecOps, Platform Engineering

Advancing DevSecOps for Cloud-Native Readiness and Security at Scale

by Efficiently Connected, Paul Nashawaty, Samantha Weston 0
2025 research benchmarks DevSecOps maturity, automation adoption, cultural barriers, and enterprise security investment priorities.... Read more.
Scaling Observability and Reliability in the Era of Cloud-Native Delivery
Application Development, Cloud-Native, Containerization, DevOps, Observability, Open Source, Platform Engineering, Software Development

Scaling Observability and Reliability in the Era of Cloud-Native Delivery

by Efficiently Connected, Paul Nashawaty, Samantha Weston 0
2025 research explores enterprise observability maturity, SLO tracking, AIOps adoption, and operational investment priorities.... Read more.