Samantha Weston

Author: Samantha Weston

Author

  • With over 15 years of hands-on experience in operations roles across legal, financial, and technology sectors, Sam Weston brings deep expertise in the systems that power modern enterprises such as ERP, CRM, HCM, CX, and beyond. Her career has spanned the full spectrum of enterprise applications, from optimizing business processes and managing platforms to leading digital transformation initiatives.

    Sam has transitioned her expertise into the analyst arena, focusing on enterprise applications and the evolving role they play in business productivity and transformation. She provides independent insights that bridge technology capabilities with business outcomes, helping organizations and vendors alike navigate a changing enterprise software landscape.

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Kubernetes Outages Still Plague Enterprises Despite Widespread Adoption
AI, Automation, Cloud, Kubernetes

Kubernetes Outages Still Plague Enterprises Despite Widespread Adoption

by Paul Nashawaty, Samantha Weston 0
Komodor’s 2025 report shows 79% of Kubernetes outages stem from changes, highlighting ongoing operational and governance gaps.... Read more.
Databricks Races Toward $100B as AI and Real-Time Data Converge
AI, Application Development, Infrastructure

Databricks Races Toward $100B as AI and Real-Time Data Converge

by Paul Nashawaty, Samantha Weston 0
Databricks nears $100B with AI, real-time data, and acquisitions driving a new era for developers and enterprise platforms.... Read more.
Platform Strategy + Messaging Clarity for Enterprise AI Adoption
AI, Customer Experience, Enterprise Software, Verint Engage

Platform Strategy + Messaging Clarity for Enterprise AI Adoption

by Samantha Weston, Paul Nashawaty 0
Verint’s enterprise AI adoption strategy reveals how platform clarity, visible compliance, and outcome-based messaging drive success. Explore how simplifying terminology,... Read more.
AI, Customer Experience, Enterprise Software, Verint Engage

Intelligent Digital Assistant and the “Build-A-Bot” Approach

by Samantha Weston, Paul Nashawaty 0
Explore how Verint’s Build-A-Bot approach simplifies AI assistant deployment with hybrid AI, drag-and-drop workflows, and quick ROI—empowering customer and employee... Read more.
Lessons from AI Assistants in Customer Service and Healthcare
AI, Customer Experience, Enterprise Software, Verint Engage

Lessons from AI Assistants in Customer Service and Healthcare

by Samantha Weston, Paul Nashawaty 0
Discover how AI assistants in customer service and healthcare are driving results like +30 CSAT points and 80% faster service times—when paired with strong user... Read more.
AI, Customer Experience, Enterprise Software, Verint Engage

Day 2 Keynote: From Forecasting Precision to Intraday Control

by Samantha Weston, Paul Nashawaty 0
Verint Engage 2025 Day 2 showcased Exact Forecasting Bot and Intraday Spike Bot, turning CX automation into a real-time, closed-loop system focused on accuracy,... Read more.
Building an AI-Ready Enterprise with Data and Empowerment
AI, Enterprise Software, Verint Engage, Workforce Automation

Building an AI-Ready Enterprise with Data and Empowerment

by Samantha Weston, Paul Nashawaty 0
At Verint Engage 2025, leaders from a global pest control company shared how strategic data empowerment and governance frameworks are enabling a truly AI-ready enterprise.... Read more.