CData Expands AI Data Connectivity for Production Agents

The News

CData announced major enhancements to its CData Connect AI platform, introducing new agent tooling, expanded connectivity to more than 350 data sources, and enterprise-grade governance capabilities. The updates focus on improving AI deployment readiness by strengthening the three pillars required for production AI systems: connectivity, context, and control. 

Analysis

The Data Infrastructure Gap Slowing AI Production

Enterprise investment in artificial intelligence continues to accelerate, but many organizations still struggle to move AI projects from experimentation into production. While model capabilities have advanced rapidly, the underlying data infrastructure required to operationalize AI often lags behind.

Enterprise systems typically store critical data across fragmented environments including ERP systems, CRM platforms, data warehouses, and SaaS applications. Without reliable integration layers connecting these systems, AI models and agents lack the real-time data access needed to perform meaningful business tasks.

Organizations often underestimate the complexity of integrating live operational data into AI workflows. Custom integrations, data replication pipelines, and inconsistent governance models can slow development timelines and create operational risk when AI systems interact with production data.

CData Positions Connectivity as a Core Layer for AI Agents

CData’s Connect AI platform focuses on solving the data infrastructure challenges that frequently block AI adoption. The platform provides real-time read and write connectivity to more than 350 business systems without requiring data replication.

For developers building AI-enabled applications, this type of architecture can simplify access to operational data while reducing the overhead associated with maintaining custom integrations.

The latest platform enhancements introduce a structured framework for how AI agents interact with enterprise data through scoped tools and controlled access layers. Key elements include:

  • Universal Tools: A normalized interface for interacting with multiple enterprise systems through a consistent schema-aware abstraction layer.
  • Source Tools: System-specific operations that allow controlled execution of predefined actions tied to individual platforms.
  • Custom Tools: Purpose-built operations designed for specific workflows with predefined queries and data boundaries.

By structuring how agents access data and operations, platforms can reduce the risk of exposing excessive context or triggering unintended system actions.

Market Challenges and Insights in Agentic AI Infrastructure

The rise of agentic AI (systems capable of autonomously executing multi-step workflows) introduces new operational requirements that differ from traditional generative AI use cases.

Developers deploying AI agents in production environments must address several infrastructure challenges:

  • Secure access to live operational data
  • Accurate interpretation of business context and entity relationships
  • Governance controls over agent actions and permissions
  • Observability into agent performance and decision paths

Many AI implementations today rely on loosely structured API calls or prompt-based interactions with enterprise systems. While this approach can support simple lookups, it becomes less reliable when agents attempt to perform complex tasks such as multi-step data analysis, transactional updates, or cross-system reasoning.

Platforms like CData Connect AI attempt to address this challenge by introducing a semantic abstraction layer that helps AI agents interpret business data relationships more accurately.

Accuracy and Reliability Are Emerging Benchmarks for AI Agents

As enterprises experiment with autonomous AI systems, reliability and accuracy are becoming critical success metrics. AI agents that operate on live enterprise data must perform consistently across multiple systems, data models, and operational workflows.

CData’s benchmark comparing MCP providers highlights the importance of this reliability layer. The company reported 98.5% accuracy across 378 real-world prompts, compared with competing MCP implementations that achieved between 65% and 75% accuracy.

In agent-driven environments, accuracy issues can compound quickly. A system performing a five-step workflow with a 75% accuracy rate may see a majority of processes fail before completion. For developers designing enterprise automation systems, this reinforces the importance of reliable data connectivity and contextual understanding.

The emergence of the Model Context Protocol (MCP) as a standard interface between AI agents and enterprise systems further emphasizes the need for structured, governed connectivity layers.

Looking Ahead

The expansion of CData Connect AI reflects a broader shift in enterprise AI infrastructure: organizations are increasingly recognizing that models alone are not enough to deliver production outcomes.

Successful AI deployments require a supporting architecture that connects operational data, enforces governance controls, and provides reliable interfaces for AI agents to interact with enterprise systems.

As enterprises continue moving from AI pilots to operational automation, platforms capable of delivering secure data connectivity, contextual understanding, and governance for agentic workflows may play a growing role in enabling production-ready AI environments.

Authors

  • With over 15 years of hands-on experience in operations roles across legal, financial, and technology sectors, Sam Weston brings deep expertise in the systems that power modern enterprises such as ERP, CRM, HCM, CX, and beyond. Her career has spanned the full spectrum of enterprise applications, from optimizing business processes and managing platforms to leading digital transformation initiatives.

    Sam has transitioned her expertise into the analyst arena, focusing on enterprise applications and the evolving role they play in business productivity and transformation. She provides independent insights that bridge technology capabilities with business outcomes, helping organizations and vendors alike navigate a changing enterprise software landscape.

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  • Paul Nashawaty

    Paul Nashawaty, Practice Leader and Lead Principal Analyst, specializes in application modernization across build, release and operations. With a wealth of expertise in digital transformation initiatives spanning front-end and back-end systems, he also possesses comprehensive knowledge of the underlying infrastructure ecosystem crucial for supporting modernization endeavors. With over 25 years of experience, Paul has a proven track record in implementing effective go-to-market strategies, including the identification of new market channels, the growth and cultivation of partner ecosystems, and the successful execution of strategic plans resulting in positive business outcomes for his clients.

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