Dynatrace Frames Autonomous Ops as a Data Problem

Dynatrace Frames Autonomous Ops as a Data Problem

The News

At Dynatrace Perform 2026, Dynatrace leaders outlined six core themes shaping the company’s roadmap, centered on shifting from cloud monitoring to cloud operations through unified data, deterministic AI, and agentic automation. The keynote emphasized Grail as the foundation for contextualized telemetry, expanded AI observability, modernized log management, deeper developer workflows, and tighter ecosystem integration (most notably with ServiceNow) to move from alerts to action.

Analysis

Autonomous Operations Start With Unified, Actionable Data

The dominant message from this session was that autonomous operations are fundamentally a data problem, not an AI problem. Across application development and platform teams, telemetry volumes continue to explode as environments become more ephemeral, distributed, and AI-driven. Most enterprises now operate hybrid and multi-cloud environments with dozens of observability tools in play, yet still struggle to correlate signals fast enough to prevent incidents rather than react to them.

Dynatrace’s emphasis on Grail as a unified data platform (bringing logs, metrics, traces, user sessions, and topology into a single analytic plane) aligns with a broader market shift away from point monitoring tools toward platforms that can support real-time decision-making. For developers, this matters because production has effectively become the primary validation environment, especially as AI agents and LLM-driven workflows introduce non-deterministic behavior that cannot be fully tested pre-deploy.

Observability as an Operations Engine

A recurring theme in the keynote was the idea that teams are “drowning in data but starving for action.” This reflects a well-documented industry challenge: despite high observability adoption, a large percentage of alerts still require manual triage and cross-team coordination. According to theCUBE Research and ECI surveys, fewer than half of organizations report near-real-time awareness of production issues, and root cause analysis often remains a human-driven, time-consuming process.

Dynatrace’s shift from cloud monitoring to cloud operations, which is enabled by easier hyperscaler onboarding, Smartscape topology data moving into Grail, and deterministic AI-driven analytics, is positioned as a way to reduce this human “glue.” For application developers, the potential implication is a gradual reduction in alert fatigue and context switching, with observability systems increasingly capable of triggering or guiding remediation workflows rather than simply reporting problems.

AI and Agentic Workloads Push Observability Beyond Infrastructure

As AI workloads move into production, observability requirements are expanding beyond traditional infrastructure and application performance metrics. The keynote highlighted new capabilities for analyzing LLM behavior, model versions, and agent interactions, with full-stack tracing from prompt to model to infrastructure. This aligns with our research framing that agentic AI introduces a new operational layer where every interaction can be unique, making traditional monitoring insufficient.

Developers have previously handled these challenges through ad hoc logging, custom dashboards, or manual experimentation. However, as AI-driven features become business-critical, these approaches do not scale. Unified AI observability, while still emerging, is becoming a prerequisite for confidently shipping and operating AI-enabled applications without excessive risk.

Logs, Cost, and Control in Cloud-Native Environments

Log management was positioned as a critical but broken foundation in many observability stacks. Traditional approaches force teams to choose between high costs and incomplete data due to sampling. Dynatrace’s focus on telemetry pipeline management (i.e., controlling what data is ingested, transformed, or converted at ingest time) reflects a growing industry emphasis on cost-aware engineering.

theCUBE Research and ECI data shows that cost attribution and optimization are increasingly tied to observability decisions, particularly as logging volumes grow faster than budgets. For developers and platform teams, this signals a shift toward more intentional instrumentation, where logs, metrics, and traces are treated as economic assets rather than exhaust to be collected indiscriminately.

Developers Back in the Flow, Not Chasing Dashboards

Another notable theme was the deliberate move to meet developers where they work. Integrations with IDEs, internal developer portals like Backstage, feature management, and MCP-enabled agentic workflows are all aimed at reducing context switching. Rather than pulling developers into separate observability tools after an incident, Dynatrace is pushing production context directly into development workflows.

“Shift-left” observability has struggled because it added more tools and noise rather than clarity. The approach outlined here suggests a more pragmatic evolution: shift context left, not complexity. Developers gain access to production insights without being expected to become observability experts.

ServiceNow and Closed-Loop Automation

The partnership discussion with ServiceNow underscored that autonomous operations cannot be delivered by a single platform in isolation. By connecting Dynatrace’s deterministic observability data with ServiceNow workflows, customers are already seeing reductions in MTTR and early progress toward self-healing systems.

This reflects a broader market reality: enterprises trust outcomes, not tools. Developers and operators increasingly evaluate platforms based on how well they integrate into existing workflows and ecosystems. Closed-loop incident management, change risk analysis, and preemptive remediation are emerging as practical, incremental steps toward autonomy rather than all-or-nothing automation promises.

Looking Ahead

The application development and operations market is moving toward a model where observability functions as an operational control plane, not just a visibility layer. As AI-driven systems increase variability and speed, the ability to correlate data, assess risk, and trigger action in real time will become a baseline expectation rather than a differentiator.

Dynatrace is betting that trust built on deterministic insights, unified data, and transparent cost controls will be the gating factor for autonomous operations adoption. For developers, the takeaway is not that autonomy will arrive overnight, but that the groundwork is being laid for environments where fewer incidents require manual intervention, and more operational decisions are informed, contextual, and automated by default.

Author

  • Paul Nashawaty

    Paul Nashawaty, Practice Leader and Lead Principal Analyst, specializes in application modernization across build, release and operations. With a wealth of expertise in digital transformation initiatives spanning front-end and back-end systems, he also possesses comprehensive knowledge of the underlying infrastructure ecosystem crucial for supporting modernization endeavors. With over 25 years of experience, Paul has a proven track record in implementing effective go-to-market strategies, including the identification of new market channels, the growth and cultivation of partner ecosystems, and the successful execution of strategic plans resulting in positive business outcomes for his clients.

    View all posts