Why HA/DR Investments Are Failing Enterprise Resilience | ECI Research

The News

SIOS Technology Corp. has released its 2026 State of Application Resilience Survey, drawing on responses from more than 250 IT leaders across North America and the United Kingdom. The study finds that 76% of organizations experienced at least one outage exceeding 10 minutes in the past year despite having high availability and disaster recovery protections in place. Key findings point to hybrid and multicloud complexity as the dominant operational pressure, with nearly 70% of respondents now running critical applications across hybrid infrastructures, and only half expressing satisfaction with their current HA/DR solutions.

Analyst Take

The gap between investment and outcomes is the real story

SIOS frames this as a survey about HA/DR technology adoption, but the more interesting finding sits one layer deeper: organizations are spending on resilience and still failing. Three-quarters of respondents experienced meaningful downtime in the past year despite protective tooling being in place. That is not a budget problem. It is an architecture and operational maturity problem, and it maps directly to the complexity that hybrid and multicloud environments introduce when organizations try to manage availability across heterogeneous stacks without purpose-built, application-aware tooling.

For ITDMs, this finding reframes the procurement conversation. The question is no longer whether to invest in HA/DR, but whether the solutions already in place are actually fit for purpose in a world where only 2% of organizations still operate exclusively on-premises. General-purpose failover tools designed for homogeneous, on-premises environments were not built for the sprawl of a modern hybrid infrastructure. The satisfaction gap SIOS identifies, roughly half of respondents satisfied and the rest neutral or dissatisfied, is a direct signal that the category needs to evolve faster than many buyers realize.

Developer and operations teams are caught in the complexity tax

The survey’s finding that configuration and management complexity has overtaken cost as the top HA/DR challenge deserves particular attention from engineering leaders. This mirrors a broader pattern in enterprise IT: as infrastructure diversifies across clouds and on-premises environments, the operational surface area expands faster than teams can absorb it. ECI Research’s Google GovTech Survey Results found that 54.4% of respondents selected “Moderate bottleneck (Provisioning takes a few days and multiple tickets)” when asked how much infrastructure provisioning has bottlenecked developer productivity over the past year, and that friction compounds when resilience tooling adds its own layer of configuration overhead on top of already-stretched teams.

For developers and platform engineers, the practical implication is that application-aware clustering, the direction SIOS is pointing toward, matters not just for uptime but for cognitive load. When HA tooling understands the application it is protecting rather than treating all workloads as equivalent, it can automate more of the decision-making that currently falls on human operators. That translates to fewer incident escalations, faster patch cycles, and a smaller blast radius when something does go wrong.

Cybersecurity is pulling HA/DR into a new strategic lane

Perhaps the most forward-looking data point in the SIOS survey is the finding that 72% of respondents either use or would consider using HA clustering to streamline patch management. This signals a meaningful shift in how enterprises are thinking about availability infrastructure. Patching has historically been a resilience risk: apply a patch, risk a reboot, risk an outage. HA clustering that can orchestrate rolling updates without downtime turns that tradeoff on its head. Availability infrastructure becomes a delivery mechanism for security hygiene rather than an obstacle to it.

This convergence of cyber resilience and application availability is real and accelerating. ECI Research’s Google GovTech Survey Results found that 31.0% of respondents said security is treated as a final gate causing significant rework, a pattern that creates exactly the kind of deferred patching risk that attackers exploit. Organizations that can integrate HA clustering into their patch and vulnerability management workflows close that window faster without sacrificing uptime. That is a genuine architectural advantage, not a marketing claim.

The DR testing gap is an underappreciated liability

One finding in the SIOS survey should concern any ITDM responsible for business continuity: only 7% of organizations test disaster recovery monthly, one-third test annually, and 22% don’t know their testing frequency. A DR plan that isn’t regularly exercised is, in practice, a hypothesis. Given that organizations are simultaneously managing more complex hybrid environments and facing more sophisticated threat actors, the combination of low test frequency and high infrastructure complexity creates recovery risk that isn’t visible until a real event occurs. This is where investment priority and actual readiness diverge most sharply, and where the cost of complacency is highest.

Looking Ahead

The SIOS survey positions the company well to make a case for application-aware clustering as the next-generation answer to a market that has outgrown traditional HA/DR approaches. The commercial opportunity is real: if three-quarters of organizations with HA/DR in place are still experiencing downtime, there is meaningful headroom for differentiated solutions that address complexity and heterogeneity rather than just adding another layer of failover. Watch for SIOS and its competitors to compete increasingly on operational simplicity and cross-platform intelligence rather than raw availability metrics, which are table stakes at this point.

Over the next 12–18 months, the convergence of cybersecurity and application availability will become a primary buying driver rather than a secondary consideration. Organizations under pressure to accelerate patching cycles while maintaining uptime SLAs will need tooling that treats those two requirements as complementary rather than competing. Vendors that can credibly deliver on that promise, with FedRAMP-authorized offerings for regulated sectors and cross-platform support for mixed Windows/Linux environments, will find themselves in a strengthening competitive position as enterprise hybrid infrastructure complexity continues to grow.

Authors

  • Paul Nashawaty

    Paul Nashawaty, Practice Leader and Lead Principal Analyst, specializes in application modernization across build, release and operations. With a wealth of expertise in digital transformation initiatives spanning front-end and back-end systems, he also possesses comprehensive knowledge of the underlying infrastructure ecosystem crucial for supporting modernization endeavors. With over 25 years of experience, Paul has a proven track record in implementing effective go-to-market strategies, including the identification of new market channels, the growth and cultivation of partner ecosystems, and the successful execution of strategic plans resulting in positive business outcomes for his clients.

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  • With over 15 years of hands-on experience in operations roles across legal, financial, and technology sectors, Sam Weston brings deep expertise in the systems that power modern enterprises such as ERP, CRM, HCM, CX, and beyond. Her career has spanned the full spectrum of enterprise applications, from optimizing business processes and managing platforms to leading digital transformation initiatives.

    Sam has transitioned her expertise into the analyst arena, focusing on enterprise applications and the evolving role they play in business productivity and transformation. She provides independent insights that bridge technology capabilities with business outcomes, helping organizations and vendors alike navigate a changing enterprise software landscape.

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